Exam Day User Guide – OKAP (AAO)

Login

Visit app.examroom.ai to log in to the candidate console. You can also go to examroom.ai and click Login in the top-right corner of the page.
If you already have an account, please enter your credentials and click Login.

Start Exam

On the Candidate Dashboard, under the Upcoming Exams section, click Start Exam.


Note: The start exam button will be enabled only 15 minutes before the scheduled time.
Review the Acknowledgement, check the boxes, and click Okay to proceed.
After acknowledgement, the Examination Rules appear. Review and click Next to proceed.
Read any special instructions provided; if none are given, review the Terms and Conditions. After reading, check the box to agree to the Terms and Conditions. Then, click "Start Exam" to begin.

System check

After clicking Start Exam, a system check will run before proceeding. The screen displays the hardware, software, browser, and network system configurations. Please click System Check to view the detailed process. You can also check these links for camera and microphone permissions: Chrome Permissions, Edge Permissions, and Firefox Permissions.
Click the View Icon placed next to the Hardware Configuration heading. It shows the camera and audio functioning. Follow the displayed instructions to verify these configurations.
Click the View Icon placed next to the Network Configuration heading. It shows the bitrate levels of the audio and video.
Now, in the control panel, select the checkbox and click I Agree to provide consent for recording and AI/ML proctoring.

Onboarding

Sharing Your Screen

By clicking I agree, a pop-up appears for the screen share. Select the entire screen option, click the small image in the center of the screen, and click Share.
The status in the control panel shows waiting for the onboarding agent, and once the OBA (Onboarding Agent) is connected, you will be able to see them in the control panel.

ID Verification

To start the ID verification steps, A consent message will be displayed in the control panel to provide consent for the ID verification.
Select the checkbox and click I agree to provide consent for verifying your ID.
Your ID verification has started.
Hold your photo ID in front of the camera and wait until the OBA verifies it.

Face Verification

To begin the face verification steps, a consent message will be displayed in the control panel to provide consent for the face verification.
Select the checkbox and click I agree to provide consent for your face verification.
As directed by the OBA, look directly into the camera while a photo of your face is taken.

Exam360 and Room Scan

Now, to begin the process of Room Scan, the OBA triggers a QR Code display on your screen for you to scan and open the app on your phone, and place your phone as suggested by the OBA so they can see your entire testing area, including your computer.
Next, select the checkbox and click "I agree” to provide consent for a room scan.
Follow the room scan procedure as directed by the onboarding agent.
Once the required verification process is completed by OBA, you will be transferred to a proctor.

Exam Rules and Instruction

As the OBA initiates the transfer process, you will be provided with exam rules to go through. Click Next after reading the exam rules to go to the exam instructions.

Proctoring

Proctor Session and Test Console Options

After you are connected to the proctor, the test console screen appears. When the test login screen appears, wait for the proctor to share the test login details, enter the provided credentials, and click Log In to proceed with the exam.
- You can contact the proctor using the chat at any point during the exam. Click the Side Arrow icon to open the control panel.
- Click on the chat bar at the bottom of the control panel to open the chat box and drop a message to the proctor if any assistance is required.
- You will also be notified if the proctor drops a message to you.
- Click to open the chat box and reply or send a message to the proctor. The chat option will be active throughout your exam session.
After you log in, a non-disclosure agreement will appear. Click the I agree button to proceed.

Taking Your Exam

On the test console main page, review the exam details, rules, and code of conduct before starting. Then click the Start Exam Now button to create your exam (you may have to wait up to 30 seconds for your exam to load).
Once your exam is ready, you will receive a notification. Click the Start Your Exam button to begin testing.
On the testing page, you can view the header of the testing screen to check the Remaining time, Mark Question option to mark a question and return back later during the exam, and View Summary option, which shows your exam progress, including unanswered questions, marked questions, and remaining questions.
Answer the questions that appear by clicking the response and use the Arrow button to move forward with the next question.
After 2 hours and 15 minutes have passed, or after answering 130 questions, you will receive a pop-up notification suggesting a 10-minute optional break. This break allows you to use the restroom, stretch, get a drink, etc.
- Note: Please be aware that your camera and microphone will continue to record the exam session during the break.
Once your timer expires, or if you choose not to take a break, click Continue Taking the Exam to resume. If you take a break, return within 10 minutes or your exam may be terminated by the proctor.

Ending Your Exam

After answering all 260 questions, a pop-up notification will appear to notify you that all the questions have been answered, and the Submit Exam option will appear to complete the exam.
Click Submit Exam and then click Yes to confirm the submission.

Note:
- The Submit Exam button will appear only after all the questions have been answered or after reaching the exam time limit.
- If you have remaining time, click View Summary and select questions (use the filter option to see all questions, marked questions, or unanswered questions) to navigate between questions by clicking their numbers. After review, click the Back to Exam option in the view summary and then click Submit Exam to complete the exam.
After clicking Submit Exam, you will get a confirmation page that your exam was submitted, and you'll be asked to complete a short survey.
Once you've finished the survey, log out of the Academy test console web page by clicking the Profile dropdown next to your name at the top right, then selecting Log Out.
Open the drop-down menu provided at the top,
- You can view the remaining proctoring time displayed in the center.
- Select the Information icon to view exam details.
- Select the Hand icon to raise your hand and contact the proctor during the exam.
- Check the Wi-Fi icon to view your network connectivity status.
- Click Finish Test to end the proctoring session.
  
  Note: Confirm with the proctor to finish the proctoring session, and make sure you click the Finish Test option to exit the exam proctoring session.

Support

If you encounter any issues, please contact us at our toll-free number: +1 877-848-3926 or use the chat support available on ExamRoom.AI.